LET’S GET YOU THERE01 / RIDE
Where are you going?
Select each point on the map. Edit its label for your driver.
Cash payment · Driver availability may vary
YOUR TOWN. YOUR NEXT MOVE.
Good things
are closer.
From your front door to your next stop.
A local ride, with a fare you know before you go.
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Move your way.Ride with Location.
MAKE IT YOUR JOURNEY
Around the corner.
Across town.
Choose pickup or destination, then tap the map.
LESS PLANNING. MORE GOING.
Your ride, in three steps.
Pick your places.
Use your location or choose a pickup and destination on the map.
Know your fare.
Review a road-based price before you request. Pay your driver in cash.
You’re on your way.
Follow your request here. Share your trip PIN only when your driver arrives.
A RIDE FOR YOUR NEXT MOVE
Explore our ride options.
Choose an option when you book, then review your fare before requesting a driver. Availability may vary.
Location Go
Your everyday ride option for getting from your pickup to your next stop.
Book Location Go →Comfort
Choose Comfort in the booking form and check the quoted fare for your journey.
Explore Comfort →Location XL
Select Location XL in the booking form to see the fare for this ride option.
Explore Location XL →MEET LOCATION
Small journeys.
More possibilities.
Location brings your next ride closer, connecting riders and drivers through the Location app and website.
Choose your pickup and destination, review your fare and follow your request in one place. Whether you book on the web or use the mobile app, your Location rider account keeps your trip connected.
See how booking works →A LITTLE HELP BEFORE YOU GO
Questions? Start here.
How do I book a ride?
Sign in with your Location rider account. Choose your pickup and destination on the map, select a ride option and tap “See my fare”. Review the fare, then request your ride.
Can I use my existing app account?
Yes. Sign in with the email address and password you use for your Location rider account. Driver features are available in the mobile app.
How do I pay?
Website bookings currently use cash. Review the fare before requesting, and pay your driver for the trip.
How do pickup and destination work?
Choose each point on the map. You can also use your device location for pickup. Edit the labels to add a useful landmark; typing an address alone does not move the map pin.
Can I cancel my request?
Use the cancellation option in your trip panel before the trip starts, when available. Check the updated trip status to confirm the cancellation.
What is the pickup PIN for?
Share your trip PIN with your assigned driver when they arrive at your pickup. Do not share it before the driver arrives.
I forgot my password. What should I do?
Use “Forgot password?” in the Location mobile app, then return to the website to sign in.
Why is there no driver yet?
A request depends on driver availability. Follow its status in the trip panel; submitting a request does not guarantee an available driver.
LET’S TALK
Get in touch.
Questions about Location? Choose the way that works for you.